1. Custom Software Development:

Since every solution is tailored to client needs and involves extensive time and resource investment, payments made for custom development projects are non-refundable once the project has commenced.

2. Product Subscriptions (if applicable):

If you are subscribing to a SaaS or licensed product:

  • You may cancel your subscription at any time.
  • We do not offer refunds for partial months or unused features.
  • Free trial periods may be offered to evaluate the service before purchase.

3. Change of Scope or Cancellation:

  • If a project is cancelled before development begins, a partial refund may be granted based on initial consultation and planning effort.
  • Refunds for cancelled projects in progress are assessed on a case-by-case basis, considering hours spent and deliverables provided.

4. Disputes:

If you believe you are entitled to a refund or have concerns about service delivery, please reach out to our support team. Weā€™ll do our best to resolve the issue fairly.

Contact Us:
For refund-related inquiries, email us at:
šŸ“§ info@modexsoftware.com